I will not be working with them again. I had them out to provide an estimate on siding and it took an hour and a half. Almost all of this time was wasted with company propaganda and patronizing leading questions about their company vs the competition. The sales tactics used were very pushy and insulting. The initial quote started so ridiculously high that I informed them no further discussion was needed. They continued to pressure me by telling me what a great deal I was getting, how the job wouldn't even be profitable for them, and it would be crazy not to accept. All of this despite their quote still being substantially higher than other estimates even after they reduced it nearly 50% from the starting point. They try to lure you into signing a contract with a "peace of mind guarantee" which sounds like a scam. It's a promise to let you out of your contract if you find an equal product and service for a better price within 30 days, but the catch is they make the determination of what is equal.
Great business to do business with no worries all questions are answered. Excellent time frame. Beautiful product pride in workmanship pride in company.
As any customer I was skeptical reading some of the reviews. I decided to go with them for the quality and warranty. I made a good decision. Will and his co worker arrived right on time, and got to work. Very methodical and precise process installation of our windows. I could tell Will takes a lot of pride in his work, and enjoys his job. That means a lot to me and most other home owners when choosing a company to provide a service.On a somewhat comical note, being a carpenter for 15+ years, I never have been scared of the sound of a sawzall in my life, until it was being used on my home by someone else, lol. I then knew I had nothing to worry about. The two did an amazing job, and were very friendly people to deal with. Great job guys. You and the company will get my recommendations!
I scheduled an appointment online and received a confirmation via text message. It was for 6 pm and it is now 6:20 pm. I called the number listed on the website and it wouldn't connect. I called the local number and received a recorded message that did not identify the company. We will not pursuing this company for our work.
Time wasting, high pressure sales. My time was wasted with leading questions, the company history, and a bunch of false statements on the inferiority of the competition. And even after the discount from the "largest sale in company history," the quote was more than double the next most expensive option. I had three other companies out to quote, and each of them completed the quote and was gone in less than half-an-hour. Champion took 1hr 15min of my time, and all but 15min of it was waste.The salesman was prompt, professional and knowledgeable, despite the fact that I couldn't shake him from spewing Champion propaganda. He is the only reason I give Champion a second star. I hope he can find a job working for a better company.
Champion Windows and Home Exteriors of Grand Rapids is a Canadian Roofing Contractor based in Grand Rapids, Manitoba. Champion Windows and Home Exteriors of Grand Rapids is located at 4717 Broadmoor Ave SE, Grand Rapids, MI 49512, USA, Grand Rapids, Manitoba 49512, Canada.
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