I love the classes and instructors the workout is KILLER! But please beware when you sign up for a package like 8 workouts in one month and aren't able to make it for all 8 that month they DO NOT carry over days. I live an hour and a half away from this gym but do love the workouts. Unfortunately, it has been a crazy month for me and I was not able to make it in all 8 times to use my passes and they will not carry over any of those days I paid for. They will not let you downgrade you package either unless you give them a 30 days notice! Just a heads up! 5/5 stars for instructors and classes but please be aware before you sign up for classes as you cannot change anything unless you give them 30 days notice!
Love love the workouts. Although after a miscommunication with a freeze on my account due to travel with undetermined end I would not recommend this facility. I contacted them after a charge for my frozen account was told I would receive a refund on follow up a week later was told in the morning that I would be able to receive my refund then follow up again later in the afternoon to infect tell me no and instead of working with me to get it fixed and worked out so we could come to an agreement I had to place a fraudulent charge on my account I understand they have a process and procedure but instead of working with me under a miscommunication now they have lost my business completely. although I'm not a small franchise owner if I was I would make it my responsibility to have customer obsession to maintain accountability for my business. Unfortunately in society today there is no push your need for customer service and I will never understand why but I can choose to spend my money elsewhere maybe they don't need my money and that's their prerogative but it's just an unfortunate situation to have to experience and I would not want anyone to go through the same. so if you're considering Orangetheory I highly recommend the workouts they're amazing but I would not participate in this establishment since they do not want to work with customers in a situation that the opportunity would be only beneficial for them in go on run if you are considering going to Orangetheory in Grand Rapids I would go to Knapps Corner. I just don't understand what working with me on $160 worth is worth arguing when I could be going for 6 more months doesn't make much business sense to me but what do I know the only point of this review is to hopefully sway people into going to Knapps Corner and Leah seems to be a great franchise owner and a reasonable process in place. Also I could go on all day about this I'm so annoyed but if her Associates made a mistake and telling me I deserve to refund then she needed to deal with her Associates and not make it my problem not.
This is a great workout experience and motivating environment. It is great to see both men and women at each class. This interval workout is wonderful for building endurance and strength. The treadmills here are high-grade with very low-impact and nice water row machines. Free weights range from light to heavy. The Heart-rate tracking makes this group setting feel less "competitive" and you can really tailor it to your own personal level of fitness. I'm really loving this workout program and all instructors are high-energy and knowledgeable and motivating.
I love Orange Theory. The music is always fun, the coaches are great and I love the group vibe. It really is the best mix between having a personal trainer and group fitness. I highly recommend it to anyone that easily gets bored with workouts and needs that extra motivation! You will work hard. :)
Super friendly! They knew my name before I walked in the door. Very clean and organized. Paige (trainer) took her time to explain to me how the program works before we started, and even though it is group training you still felt like you were getting one on one. Everyone was super encouraging! First workout was more intense than I had expected, but everyone can go their own pace. You are motivated to push your self harder and faster, and that will lead to results, in my experience.
Orangetheory Fitness Grand Rapids is a Canadian Gym based in Grand Rapids, Manitoba. Orangetheory Fitness Grand Rapids is located at 3108 28th St SE, Grand Rapids, MI 49512, USA, Grand Rapids, Manitoba 49512, Canada.
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